COURT RESERVATION

NEW! Reserve a court online!
 

You can now reserve a pickleball court or racquetball court online HERE.

• You must have either an active or inactive account within our Daxko system to reserve online. 
  • You will prompted to access your account via your email or primary phone number.
  • If you do not know your password, you can send a text to your phone for a code to get in.
  • If you do not know what your primary number is, please call 618-283-1258 for assistance.
     
• If you are new or do not have either type of account with us, one can be created HERE.

Reservations Guidlines and Rules:

1. Eligibility:

   • Reservations are available to both members and non-members.
   • Non-members must purchase a day pass for each reservation.
     • Payment is due during the booking process or upon arrival at the facility.
        

2. Reservation Requirements:

   • All reservations must check in at the front desk upon arrival.
   • Reservations are subject to facility programming and availability.
      

3. Reservation Duration:

   • Reservations must be a minimum of 30 minutes and cannot exceed 1 hour.
   • Courts can be reserved in 15-minute start time intervals to maximize scheduling flexibility.
      

4. Group Size:

   • A minimum of 2 players and a maximum of 8 players are allowed per court reservation.

Reservation Timing

1. Booking Window:

   • Reservations can be made up to 7 days in advance but require at least 3 hours' notice.
      

2. Weekly Limit:

   • Each individual may reserve up to 3 court sessions per week to ensure fair access for all participants.
      

3. Cancellations:

   • Cancellations are allowed and should be made promptly if a reservation is no longer needed.
   • Repeated late cancellations or no-shows may result in temporary suspension of reservation privileges.

Availability

1. Court Access:

   • Courts are available during facility operating hours but may be unavailable during specific programs or events.
      

2. Walk-In Play:

   • Unreserved courts are available on a first-come, first-serve basis, with a maximum playtime of 1 hour if others are waiting. If there are not individuals waiting, you are welcome to utilize the court at your own descretion of time.

Fair Use Policies

1. Abuse Prevention:

   • Individuals or groups may not book consecutive time slots under different accounts to extend playtime.
   • Reservations are monitored, and patterns of misuse may lead to temporary restrictions.
      

2. Shared Use:

   • Courts are for shared enjoyment. Players must vacate the court promptly at the end of their reserved time.
     
      

3. Be Mindful:

   • Please be mindful of the facility and others who may want to play. This is a new service to the Y and community, so let's have some fun doing it!

Additional Notes

• In-House and Online Reservations: Both options are available for convenience.
• Edits and Overrides: Changes to reservations can be made as needed, please call our front desk to make any changes.
• Waivers: All participants must agree to the YMCA’s waiver during the booking process.
• Questions: If you have any questions, please call 618-283-1258 for assistance.